




(1) MOQ: For the majority of our products, there is no minimum order quantity (MOQ). We can also provide complimentary samples, provided you cover the delivery fee.
(2) Payment: Payments can be made via T/T or Western Union. For high-value orders, we accept L/C payments as well.
(3) Location: Our factory is based in Zhongshan, China, a renowned export city. We are just a 1.5-hour drive from either Hong Kong or Guangzhou.
(4) What We Do: We specialize in manufacturing metal pins, badges, coins, medals, keychains, bottle openers, cuff links, and more.
(5) Lead Time: Creating samples takes only 5 to 10 days, depending on the design. Mass production for quantities under 5,000 pieces (medium size) takes less than 14 days.
(6) Delivery: We offer very competitive rates with DHL, FEDEX, UPS, ***, etc. For larger volumes, we can also arrange sea shipping.
1. Are you a factory?
Yes,
2. Can we visit your factory?
Yes, you are welcome to visit.
3. Can you design for us?
Yes, please provide ai, cdr, or pdf files. Clear files are preferable over jpg formats for design/artwork.
4. What processing crafts do you offer for logos?
We offer 2D-3D embossed/debossed engraving, offset printing, and photo etching.
5. What is your MOQ?
No MOQ.
6. Can you provide a pre-production sample for confirmation before mass production?
Yes.
7. What kind of packing do you offer?
A: We generally pack each product in a small plastic bag, with larger bags containing 50-100 pieces.
B: Custom packing options are available at an extra charge.
8. What is your production sample lead time?
Typically, it takes 5-7 days for samples and 15-30 days for mass production.
9. What payment methods do you accept?
We accept T/T and Western Union.
10. What shipment methods do you offer?
a. Door-to-door services via DHL, UPS, FEDEX, or ***
b. Sea and air shipments to airports.
11. Do you provide after-sale service?
Yes, we offer refunds or free order redos for any mistakes on our part.